FAQ

Clear answers before you request a quotation.

Understand stock, samples, dispatch, customization, installation support and export service.

What is modular sports flooring?

It is an interlocking tile system designed to create replaceable, drainable sports and activity surfaces. Tiles are assembled into a court layout without permanent adhesive in typical installations.

Is there a minimum order quantity?

There is no minimum order quantity for standard in-stock products. Custom colors, logos, packaging and other custom orders are confirmed separately according to the project.

Can I request free samples?

Yes. Product samples are free, while international courier freight is paid by the customer.

How fast can in-stock products be dispatched?

Regular in-stock orders are dispatched within 5 working days after payment. Large, customized or special-period orders have separately confirmed lead times.

Can colors, logos and packaging be customized?

Yes. We support custom colors, product logos, packaging and court graphics. Feasibility, minimums and lead time are confirmed for the specific project.

Can Tuoyue help with court layout and installation?

Yes. Share the court dimensions and intended sports for layout design and installation guidance.

How do I choose the right tile?

Tell us the sport, court size, location, climate, base condition, target schedule and priorities. We will compare suitable materials, structures and formats.

Can you arrange shipping and export documentation?

Yes. We can provide international freight quotations, export documents, customs-declaration service and shipping coordination.

What information is needed for a quotation?

Please share the delivery country, selected model or intended sport, quantity or project area, court dimensions, colors, customization needs and target schedule.

Still comparing options?

Tell us about your court and we will help narrow the product selection.

Ask a Question