FAQ

Clear answers before you request a quotation.

Understand stock, samples, dispatch, customization, installation support and export service.

What is interlocking sports flooring?

It is an interlocking tile system designed to create replaceable, drainable sports and activity surfaces. Tiles are assembled into a court layout without permanent adhesive in typical installations.

Is there a minimum order quantity?

There is no minimum order quantity for standard in-stock products. Custom colors, logos, packaging and other custom orders are confirmed separately according to the project.

Can I request free samples?

Yes. Product samples are free, while international courier freight is paid by the customer.

How fast can in-stock products be dispatched?

Regular in-stock orders are dispatched within 5 working days after payment. Large, customized or special-period orders have separately confirmed lead times.

Can colors, logos and packaging be customized?

Yes. We support custom colors, product logos, packaging and court graphics. Feasibility, minimums and lead time are confirmed for the specific project.

Can Tuoyue help with court layout and installation?

Yes. Share the court dimensions and intended sports for layout design and installation guidance.

How do I choose the right tile?

Start with your sport and court size. We’ll help compare tile structures and arrange samples; base photos are useful if you have them.

Can you arrange shipping and export documentation?

Yes. Send your quantity and destination country; include a destination port if known. For sea freight, we can quote transport to the destination port first. Door-to-door delivery, import charges and local handling need a separate cost check. We also help with export documents and shipping coordination.

What information is needed for a quotation?

Send the intended sport or model, court size or quantity, and delivery country. Add colors, customization ideas and your schedule when ready.

Still comparing options?

Product samples and model recommendations are available from our team.

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